Terms of Service

3.1 Booking and Appointments

• All service bookings must be confirmed by GEB SOLUTION LLC before they are considered valid
• We reserve the right to refuse service to anyone for any lawful reason
• Appointment times are estimates and may vary based on service complexity and unforeseen circumstances
• You must provide accurate vehicle information and service requirements when booking

3.2 Cancellation and Rescheduling

• Client Cancellations: Must be made at least 24 hours before scheduled appointment to avoid cancellation fees
• Late Cancellations: Cancellations made less than 24 hours before appointment may incur a fee of up to 50% of service cost
• No-Shows: Failure to appear for scheduled appointment may result in full service charge
• Rescheduling: Requests to reschedule must be made at least 24 hours in advance, subject to availability
• Company Cancellations: We reserve the right to cancel or reschedule appointments due to emergencies, weather, or operational needs with full refund

4.1 Pricing and Fees

• All prices are in US Dollars (USD) unless otherwise specified
• Prices are subject to change without notice, but confirmed bookings honor quoted prices
• Additional fees may apply for services beyond the original scope of work
• Sales tax will be added where applicable according to Florida state law

4.2 Payment Methods and Terms

• We accept cash, credit cards, debit cards, and other payment methods as specified
• Payment is due upon completion of services unless otherwise agreed in writing
• For data analytics projects, a deposit of 50% may be required before work begins
• Invoices for consulting services are due within 30 days of invoice date
• Late payments may incur interest charges of 1.5% per month or the maximum allowed by law

4.3 Refund Policy

• Refunds are evaluated on a case-by-case basis
• Services already performed are non-refundable
• Deposits may be refundable if cancellation is made more than 48 hours before scheduled service
• Refund requests must be submitted in writing within 7 days of service completion
• Approved refunds will be processed within 14 business days

6.1 Confidentiality and Data Protection

• All automotive data, R&D information, and performance metrics are treated as confidential
• We will not disclose client data to third parties without written consent
• Data is stored securely and protected according to industry standards
• Clients retain ownership of their original data
• We may retain anonymized, aggregated data for research and improvement purposes

6.2 Intellectual Property

• Analysis reports, methodologies, and tools developed by GEB SOLUTION LLC remain our intellectual property
• Clients receive a license to use delivered reports for their internal business purposes
• Clients may not resell, redistribute, or publicly share our proprietary analysis methods
• Any custom tools or software developed remain property of GEB SOLUTION LLC unless otherwise agreed in writing

6.3 Accuracy and Warranties

• We provide analysis based on data provided by clients and publicly available information
• We make reasonable efforts to ensure accuracy but do not guarantee specific outcomes
• Analysis and recommendations are provided "as is" without warranties of any kind
• Clients are responsible for validating and implementing recommendations
• We are not liable for business decisions made based on our analysis

11.1 Company Property

All content on our website and in our materials, including but not limited to text, graphics, logos, images, software, and methodologies, is the property of GEB SOLUTION LLC and is protected by copyright, trademark, and other intellectual property laws.

11.2 Restrictions

• You may not copy, modify, distribute, sell, or lease any part of our services or content
• You may not reverse engineer or attempt to extract source code from our proprietary tools
• You may not use our trademarks or branding without written permission
• You may not frame or mirror our website content

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

12.2 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Polk County, Florida, and you consent to personal jurisdiction in such courts.

12.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive the right to participate in a class action lawsuit or class-wide arbitration.

15.1 Termination by Company

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Providing false information
• Any conduct we deem harmful to our business or other clients

15.2 Effect of Termination

• All outstanding fees become immediately due and payable
• We may retain data as required by law or for legitimate business purposes
• Provisions regarding liability, indemnification, and dispute resolution survive termination
• You remain liable for any obligations incurred before termination